How to Choose a Locksmith in Dallas-Fort Worth: 10 Expert Tips
Every year, thousands of Dallas-Fort Worth residents fall victim to locksmith scams—paying inflated prices for substandard work from unlicensed operators who advertise low prices and deliver high-pressure tactics. The Federal Trade Commission and Better Business Bureau consistently rank locksmith fraud among the most common service industry scams in Texas.
The challenge is that most people only search for a locksmith during an emergency, when they are locked out, stressed, and willing to call the first number they find. This guide arms you with ten expert tips to identify trustworthy locksmiths in the DFW area before you need one.
Tip 1: Verify the Texas Locksmith License
Texas requires all locksmiths to be licensed through the Texas Department of Public Safety (DPS). This is not optional. A valid license means the locksmith has passed a background check, carries the required insurance, and meets minimum competency standards.
How to verify:
- Ask for the locksmith's license number before they arrive
- Check the license at the Texas DPS Private Security website
- A legitimate locksmith will never hesitate to provide their license number
Red flag: If a locksmith says licensing is not required in Texas, or refuses to provide a license number, hang up immediately.
Tip 2: Look for a Verifiable Physical Address
Legitimate locksmith businesses have a real physical address—not just a P.O. box or a virtual office listing. Many scam operations create dozens of fake Google Business listings with different names but the same phone number, routing calls to a distant call center.
How to verify:
- Search the business address on Google Maps and verify it looks like a real business location
- Check if the address matches business registration records
- For mobile locksmiths, they should at least have a verifiable headquarters or office location
In the DFW area, a local locksmith should be able to tell you their physical location. For example, Not Your Basic Locksmith operates from 1168 W Pioneer Parkway, Arlington, TX 76013—a verifiable location you can visit.
Tip 3: Demand Upfront Pricing
Before a locksmith arrives or begins work, you should receive a clear, detailed price quote. This quote should include:
- The service fee or trip charge (if any)
- The cost of the specific service needed
- The cost of any parts or materials
- Any applicable after-hours surcharges
A legitimate locksmith will provide a total estimate before starting work. If the price changes significantly upon arrival—especially if they claim the lock is "high security" or requires "special tools"—this is a classic bait-and-switch tactic.
Tip 4: Check Online Reviews Thoroughly
Online reviews are your strongest tool for evaluating a locksmith. Here is how to use them effectively:
Google Reviews: Look for businesses with 50+ reviews and a 4.5-star or higher rating. Read the most recent reviews to ensure quality has not declined.
Yelp: Check for detailed reviews that mention specific services performed. Generic one-line reviews may be fake.
BBB (Better Business Bureau): Check for complaints and how the business responds to them. An A+ rating is ideal, but pay more attention to complaint patterns.
Warning signs in reviews:
- Many reviews posted on the same day (likely purchased)
- Reviews that all use similar language or phrasing
- No negative reviews at all (statistically unlikely for any service business)
- Responses to negative reviews that are defensive or combative
Tip 5: Confirm They Answer With the Business Name
When you call a locksmith, they should answer with their actual business name. Scam call centers that operate under dozens of different fake business names will often answer with a generic greeting like "locksmith services" or just "hello."
What to listen for:
- Do they answer with their company name?
- Can they tell you how long they have been in business?
- Can they describe their service vehicle and what it looks like?
- Do they sound local and knowledgeable about DFW geography?
Tip 6: Ask About Their Vehicle and Identification
A professional locksmith in Dallas-Fort Worth should arrive in a clearly branded service vehicle and carry proper identification. When the locksmith arrives:
- Look for company branding on the vehicle (logo, phone number, website)
- Ask to see their Texas locksmith license
- Ask for a business card
- Check that the name on their ID matches the business you called
Red flag: An unmarked car or a vehicle with magnetic signs that could be easily removed.
Tip 7: Get a Written Estimate Before Work Begins
Even after the locksmith arrives and assesses the situation, ask for a written estimate before they begin work. This protects you from price inflation after the job is complete.
A professional locksmith will have no problem providing a written estimate. They should also inform you if the final price could change due to unforeseen complications, and explain what those complications might be.
Tip 8: Beware of Extremely Low Prices
If a locksmith quotes $15 to $29 for a car lockout—run. In the DFW area, the actual cost of fuel, insurance, tools, and labor makes it impossible to profitably perform a lockout service for less than $60 to $75. Unrealistically low quotes are the hallmark of bait-and-switch scams.
Typical legitimate pricing in DFW:
- Car lockout: $75 to $150
- House lockout: $75 to $150
- Lock rekey: $20 to $50 per lock
- Car key replacement: $150 to $400
- Lock installation: $75 to $200
If a quote is significantly below these ranges, proceed with extreme caution.
Tip 9: Ask If They Carry Parts and Equipment
A well-equipped mobile locksmith carries a comprehensive inventory of key blanks, lock parts, and specialized tools. Ask the locksmith:
- Do you carry key blanks for my vehicle make and model?
- Do you have transponder programming equipment?
- Can you complete the service today or will I need to schedule a return visit?
- Do you carry replacement lock cylinders and deadbolts?
If they need to "run to the store" for parts, they may not be a fully equipped professional.
Tip 10: Trust Your Instincts
If something feels wrong at any point during the process, trust your instincts. You have the right to:
- Decline service even after the locksmith arrives
- Ask the locksmith to leave your property
- Call a different locksmith for a second opinion
- Pay only for services you authorized and agreed to
Never feel pressured into authorizing work you did not agree to or paying a price that was not quoted upfront.
What to Do in an Emergency Lockout Situation
When you are locked out and stressed, it is tempting to skip the vetting process and call the first locksmith you find. Here is how to make a smart choice even under pressure:
Before you are in an emergency (prepare now):
- Research and save a trusted locksmith's number in your phone contacts
- Take a photo of your car key and store it in your phone's photo library
- Keep your vehicle registration accessible (photo in phone)
- Know your car's year, make, model, and VIN
During an emergency:
- Take 60 seconds to check the locksmith's Google reviews before calling
- Ask for a total price estimate including any service call fees
- Verify they can handle your specific vehicle make
- Confirm their estimated arrival time
- Ask if the technician will arrive in a branded vehicle
Even two minutes of research during a lockout can prevent you from falling victim to a scam operation and save you hundreds of dollars. The peace of mind is worth the brief wait.
What to Do If You Have Been Scammed
If you believe you have been the victim of a locksmith scam in the Dallas-Fort Worth area:
- File a complaint with the Texas DPS Private Security Bureau
- Report to the BBB (Better Business Bureau)
- Leave an honest review on Google to warn others
- Dispute the charge with your credit card company if applicable
- File a police report if the locksmith was threatening or committed fraud
- Contact the Texas Attorney General's Consumer Protection Division
Why DFW Residents Trust Not Your Basic Locksmith
At Not Your Basic Locksmith, we meet every standard outlined in this guide:
- Texas Licensed: Fully licensed through the Texas Department of Public Safety
- Verifiable Address: 1168 W Pioneer Parkway, Arlington, TX 76013
- Transparent Pricing: Clear quotes before any work begins
- 4.9 Star Google Rating: Hundreds of verified customer reviews
- Professional Identification: Branded vehicles, uniforms, and ID cards
- Written Estimates: Provided before every service
- Fair Pricing: Competitive rates that reflect quality service
- Fully Equipped: Mobile units stocked with parts for all common services
- 24/7 Availability: Real people answering phones, not a call center
Need a locksmith you can trust? Call (682) 344-1957 or visit us at our Arlington location. We proudly serve 89+ cities across the DFW metroplex.
